Frequently Asked Questions, Hotel The Liberty’s , Villefranche-sur-Saône, France

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81, rue d’Anse · 69400 – Villefranche-sur- Saône
Phone: +33 (0) 4 74 68 36 13 · Fax: +33 (0) 4 74 65 09 70 · info@hotelthelibertys.com

Hotel The Liberty’s ** Official Website

81, rue d’Anse . Villefranche-sur-Saône Villefranche-sur-Saône. 69400, France. Phone: +33 (0) 4 74 68 36 13 Fax: +33 (0) 4 74 65 09 70

Frequently Asked Questions

How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
What time is check in and check out?
Check-in: 12h // check-out: 11h.
Can I leave the room later?
No.
Can I choose the type of bed in my room? (Large bed – two beds)
No.
Are there non-smoking rooms?
Yes.
How many storeys does the building have? Is there a lift?
There are 3 floors without elevator.
Is there air conditioning in the rooms?
No, the hotel has no air conditioning.
Is your hotel adapted for the handicapped?
No.
Can you keep my luggage when I leave the room?
Yes.
Is there a safe place to park my car? How much does it cost?
We have a garage for 7€/day.
Does the hotel have an Internet or e-mail terminal for guests?
No.
Do you have high-speed Internet in the room for my portable computer? Is it wireless?
Yes.
Do you have a quiet, romantic room? How can I reserve it?
No.
What languages are spoken in Reception?
French, English and Portuguese.
Where may I rent a car?
No.
We are coming with 1 (or more) child; can we add an extra bed in a double room? What are the other options?
Yes, we can add an extra bed. The rate is 9€ per day.
Are pets allowed?
Yes.
How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.

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